Thank you for purchasing the AP501 Advanced Protection digital door lock. Once you submit this service request, we will be contacting you to help diagnose the problem and give you a service case number. You may also obtain warranty service by calling us at 1-877-DOORLOK (1-877-366-7565).

Product Serial Number* (Found on the inside of the battery compartment cover)
Full Name* (Person who purchased the AP501 Lock)
Home Address* (Location Where the lock is installed)
City*
State/Province*
Zip or Postal Code
Country (Blank if USA)
Phone* - -
E-mail (We would like to keep you updated of status)
Detailed Description of the problem
Purchase Date* / / (mm/dd/yy) (Must match the date on the receipt)
Purchase Price*
Purchase Location * (Store name, City, State)